A powerful digital marketing platform to engage waiting guests
WE BELIEVE IN MAKING THE MOST OUT OF YOUR WAITING EXPERIENCE
Waiting in line is dreadful.
We think about all the other things we could be doing
BrightGuest keeps you close to the action by showing your place in line, engaging you with personalized dynamic content right on your phone. We do all this without making you download yet another app.
We are BrightGuest—everything is about to change.
BrightGuest drives outstanding performance and changes the expectation of what it means to wait.
Guests receive a welcome text message with a link to start their personalized engagement—no app download—no charge to you for text messages
Empower guests to pre-order items
Increase guest retention by engaging them with menus, highlight items, and relevant content while they wait—without downloading an app
Guests will see their spot in line, have 2-way messages with the host, and easily share the same personal experience with their entire party at the touch of a button
Turn guests into brand advocates by empowering them to post highlight items directly to social media for all their friends to see
BrightGuest Management is the first of its kind: an intelligent guest management platform that streamlines operations with elegance.
Significantly increase guest throughput
Strengthen guest management efficiencies
Live dashboard and automated analytics reporting for operational efficiencies and for the entire guest experience
Delivering a superior experience anywhere your guests wait
Built to deliver significant results with two core goals:
- Give guests an enhanced experience that changes their expectation of what it means to wait
- Drive efficiency and revenue by streamlining guest throughput and reducing friction points for loyalty
This simple idea with a powerful engine is changing everything.
PROUD TO ENGAGE CUSTOMERS THAT WAIT IN LINE
hours of guest engagement
at each location
Digital marketing platform
Dynamic digital marketing platform that can be attached to any guest management system.
Social media and rewards program engagement with personalized content
Hundreds of hours of guest engagement per location each month. With an average of 15 minutes connected directly with your guests—speak to them and turn the downtime cost of waiting into a revenue center.
Zero hardware cost
Zero hardware cost for engagement with your guests.
No app downloads
Guests engage with personalized, dynamic content they find valuable without having to download another app to their phone.
Intelligent content management for each location from one online resource—changes made are updated within seconds.
Inquire about BrightGuest
We encourage you to reach out to us and discover how BrightGuest can make a significant positive change in your guest management. Helping to make your customers’ experience brighter is our top priority—driving revenue for your organization is a happy outcome.
1530 E Williams Field Road, Suite 201
Gilbert, AZ 85295
P: 888/978 6325